Privacy policy

Privacy Policy

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our site.

Last Updated 25 July 2024

Collecting Personal Information

We collect information about your device, interactions with our site, and necessary details to process your purchases. Additional information may be collected if you contact us for support.

Device Information:
Collected automatically via cookies, log files, etc., to ensure site functionality and analyze usage.

Order Information:
Includes your name, address, payment details, email, and phone number, collected to fulfill orders and process payments.

Customer Support Information:
Collected to assist with support inquiries.

How We Use Your Information

We use your personal information to:

  • Provide our services, including processing orders and payments, shipping, and customer support.
  • Communicate with you about new products, services, and offers.
  • Analyze and improve our website and services.
  • Comply with legal obligations and protect our rights.

Sharing Personal Information

We share your information with trusted third parties to help fulfill orders, process payments, provide marketing and advertising services, and comply with legal requirements. These include:

  • Payment processors
  • Shipping companies
  • Fulfillment centers and vendors
  • Marketing and advertising partners
  • E-commerce platforms and marketplaces (such as Shopify, Google Merchant Center, and social media selling platforms)

We ensure that these parties adhere to strict data protection policies and do not use your information for unauthorized purposes.

Payment Information and Security

We accept the following payment methods:

  • American Express (AMEX)
  • MasterCard
  • PayPal
  • Visa
  • Shop Pay
  • Google Pay
  • Diners Club
  • Apple Pay
  • Union Pay
  • Maestro
  • Discover

Your Payment Information:
Your credit card number is not accessible to us. When your purchase is completed, we can only see your billing information, shipping information, order details, and the last 4 digits of your credit card.

Secure Sockets Layer (128 Bit SSL Security):
Our site uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables the encryption of sensitive information during online transactions.

PCI Compliant:
We adhere to the Payment Card Industry Data Security Standard (PCI DSS), ensuring robust controls around cardholder data to reduce credit card fraud.

For more detailed information, please visit our Payment Information and Security page.

Behavioral Advertising

We use your information for targeted ads and marketing communications through various channels. This includes functionalities such as Google Ads and pixels to optimize our marketing efforts. You can opt-out via:

We do not sell your personal information to third parties. Instead, we use the information collected to provide more relevant advertisements and marketing messages to you.

Cookies

We use cookies to improve your browsing experience and for marketing optimization. Cookies are small data files that are placed on your device or computer and often include an anonymous unique identifier.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function and cannot be switched off.
  • Performance Cookies: Help us understand how visitors interact with our site by collecting and reporting information anonymously.
  • Functional Cookies: Enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: Collect information about your browsing habits to make advertising more relevant to you and your interests.

Managing Cookies:
You can manage cookie preferences through your browser settings. Blocking cookies may impact site functionality.

Do Not Track

We do not alter our practices in response to Do Not Track signals from browsers.

Your Rights

Under GDPR (for EEA residents):

  • Access the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Object to or restrict the processing of your personal information.
  • Request the transfer of your personal information to another service.

Under CCPA (for California residents):

  • Know what personal information we collect, use, and share.
  • Request deletion of your personal information.
  • Opt-out of the sale of your personal information.
  • Non-discrimination for exercising CCPA rights.

To exercise your rights, please contact us at support@arawmanticks.com. You can also use the "Do Not Sell My Personal Information" link if applicable.

Minors

Our site is not intended for individuals under the age of 13. We do not knowingly collect information from children.

Security

We implement several security measures to protect your personal information, including:

  • HTTPS encryption for secure communication
  • Payment information encryption
  • Multi-factor authentication
  • Role-based access controls to minimize access to your information

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. If you request deletion of your personal information, we will delete or anonymize your data unless we are legally required to retain it or need to retain it to protect our rights.

Data Breach Notification

In the event of a data breach, we will notify affected users within 72 hours if there is a risk to their rights and freedoms, as required by law. This notification will include the nature of the breach, likely consequences, and measures taken or proposed to address the breach.

Disclaimer: While we strive to protect your personal information, we cannot guarantee its absolute security. Users are encouraged to take their own precautions to protect their data.

Intellectual Property

All content, trademarks, designs, and intellectual property on this site are owned by ARAWMANTICKS and are protected by applicable intellectual property laws. Unauthorized use of our intellectual property is strictly prohibited.

Newsletters and Marketing Communications

By providing your email address, you consent to receive newsletters and marketing communications from us. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link in any email or by contacting us at support@arawmanticks.com.

Liability

We strive to ensure the accuracy and completeness of the information on our site. However, we do not guarantee that the content is free from errors or omissions and accept no liability for any loss or damage arising from the use of the information on our site.

International Transfers

Your information may be transferred to and processed in countries other than the country you live in. These countries may have data protection laws that are different from those of your country.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

Disclaimer of Warranties

The site and services are provided "as is" and "as available," without any warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

To the maximum extent permitted by law, ARAWMANTICKS shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use the site or services.

Indemnification

You agree to indemnify and hold ARAWMANTICKS harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of the site or services, violation of this policy, or infringement of any third-party rights.

Governing Law

This policy and any disputes arising from it shall be governed by and construed in accordance with the laws of the United Kingdom.

Changes

We may update this policy to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with a new effective date.

Contact

For questions or complaints, email us at support@arawmanticks.com.